All articles

Can I change my billing address after purchase?Updated 2 months ago

Unfortunately, this is not possible due to the following reasons:


1. Security and Fraud Prevention

  • The billing address is tied to the payment method used for the transaction. It is verified during the payment authorization process to help prevent fraud.
  • Allowing changes to the billing address post-purchase could raise security risks, as it might create opportunities for unauthorized modifications.


2. Payment Processor Restrictions

  • Our store relies on payment gateways (e.g., PayPal, Stripe), which process the payment with the billing address submitted at the time of purchase.
  • Payment processors often lock billing details after a transaction is completed, as they are integral to the verification and approval process.


3. Compliance with Financial Regulations

  • Changing billing addresses could violate certain financial regulations or merchant policies, especially if the original billing information was used to validate the transaction.


We can cancel and refund your order so you may place it again using a different billing address if required, you can request this via email: [email protected]

Was this article helpful?
Yes
No